Owner's Representation on Capital Projects

What it is

An owner's representative manages the project for the owner — in your case, the association. The contractor's project manager works for the contractor; their job is to protect the contractor's margin and schedule. Our job is the mirror image: protect the association's money, scope, and quality, and report everything to the board in plain English.

We hold no stake in the construction contract, sell no change orders, and take no percentage of project cost. When we push back on an invoice, it's because the numbers don't check out — not because it moves our fee.

Who it's for

• Associations starting a capital project — reroofing, siding replacement, structural repairs, pavement, common-area renovations.
• Boards in the middle of storm restoration where scope, insurance proceeds, and contractor work all have to reconcile.
• Boards whose manager can no longer run the project because SF 1750 treats a manager who runs the project and profits from it as a conflict of interest.

How it works

• Pre-construction review. We check the contract, scope, schedule, and insurance requirements before work starts — most disputes are baked in on day one.
• Weekly site visits. Boots on the roof and eyes on the work, documented with photos, while it can still be corrected cheaply.
• Status and financial reporting. The board gets a regular plain-English report: what's done, what's behind, what it's costing, what's coming.
• Invoice and pay-application review. Every payment request is checked against work actually in place before the association releases money.
• Change-order discipline. Changes get scoped, priced, and justified in writing before approval — not discovered on the final bill.
• Punch list and closeout. The project isn't done until the deficiencies are fixed and the association holds its warranties, lien waivers, and closeout documents.